30-Day Return Policy

Returns for exchanges or refunds must be done within 30 days after purchase. To be eligible, the product must be unused and in its original packaging, as well as accompanied by a receipt or evidence of purchase. Only regular priced items may be returned; we do not accept returns on sale items or gift cards.

Refunds

We will notify you through email of the approval or rejection of your requested refund once your product has been received and reviewed. Upon approval of your request, your refund will be processed and a credit will be issued to your credit card or original mode of payment within a few days.

Late or Missing Refunds

Given that most refunds require some processing time before they are issued, it may take some time for your refund to appear on your bank statement. Examine your bank account and get in touch with your financial institution. If you’ve done all of the above and still haven’t received your refund, please get in touch with us at support@tavions.com. Our team will work diligently to resolve this issue and appreciate your patience.

Exchanges

Items can only be exchanged if they are defective or damaged. Send your product back and send us an email at support@tavions.com to request an exchange.